From our shelves to your door.
Every bottle is packed by hand in Melbourne, carefully protected and dispatched Australia-wide. From the moment it leaves our shelves until it arrives at your door, we take every step to ensure your wine is cared for.
View delivery times ↓
Estimated delivery times
Most metropolitan deliveries arrive within the following timeframes.
Regional and remote areas may take a little longer.
VIC
2–3 business days
NSW
2–4 business days
ACT
3–4 business days
QLD
3–5 business days
SA
3–5 business days
WA / TAS
4–5 business days
Shipping costs
Free Delivery
Orders over $149
Flat Rate
$14.99 Australia-wide
Click & Collect
Southbank Store
Looking after your wine
Every order is packed with care and dispatched promptly from our Melbourne store. We work with trusted delivery partners to ensure your wine arrives safely, whether it is travelling across town or across the country.
Wine travels well under normal conditions, but during periods of extreme heat we will occasionally delay dispatch if we believe waiting a day or two will better protect your order. If this happens, we will always let you know.
Our priority is simple: we would rather your wine arrive in perfect condition than one day earlier.
Ready for dispatch.
Once your order has been packed, labelled and checked, it is prepared for collection by one of our trusted delivery partners. Every order leaves from our Melbourne store ready to begin its journey to your door.
FAQ
Everything you need to know about receiving your Act of Wine order.
How long will my order take to arrive?
Most metropolitan deliveries arrive within 2-3 business days. Regional and remote areas may take a little longer, particularly during busy periods. For more detail, see above.
How much does delivery cost?
Delivery is free on orders over $149. Orders under $149 are charged a flat delivery rate of $14.99 Australia-wide.
Can I track my delivery?
Yes. Once your order has been collected, you will receive tracking details by email so you can follow its journey.
What happens if I am not home?
Where a safe place is available, the parcel may be left securely. If we are unable to leave the parcel, our courier will try calling and if unable to make contact, will return the parcel back to the depot and email you for further instructions. If the courier is Australia Post, they will take your parcel to the nearest collection facility and provide instructions for collection.
Can I send wine as a gift?
Absolutely. Enter the recipient's address at checkout and add any delivery instructions that may help. It's helpful to include the recipient's phone number so our driver can contact them them if needed to ensure the delivery goes smoothly. Prices are not included inside the parcel.
Do you deliver to regional and remote areas?
Yes, we deliver throughout Australia, anywhere reachable by Australia Post, except the NT. Regional and remote deliveries may take a little longer than the metropolitan estimates, depending on the destination and delivery service available.
Where we deliver
We deliver wine to metropolitan, regional and remote locations across Australia, excluding the Northern Territory.
Victoria
Melbourne, Geelong, Bendigo, Ballarat, the Mornington Peninsula and regional Victoria.
New South Wales
Sydney, Newcastle, the Central Coast, Wollongong and regional New South Wales.
Queensland
Brisbane, the Gold Coast, the Sunshine Coast, Cairns, Townsville and regional Queensland.
South Australia
Adelaide, the Barossa Valley, McLaren Vale and regional South Australia.
Western Australia
Perth, Fremantle, Margaret River and regional Western Australia.
Tasmania
Hobart, Launceston and regional Tasmania.
Australian Capital Territory
Canberra and surrounding areas.
Wherever you are, we’ll take care to ensure your wine is packed securely and delivered as efficiently as possible.
On the way.
Once collected, your order begins its journey from our Southbank store to your door. We will send tracking details so you can follow its progress along the way.
Need a hand?
Have a delivery question or a special request? Get in touch and we will be happy to help.
Contact us →